Privacy Policy
Last Updated: July 17, 2025
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including our website, SMS messaging program, and any other products or services we offer. We are committed to safeguarding your privacy and ensuring compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA), 10DLC regulations, and other relevant data protection laws. This policy is designed to be comprehensive for general use while meeting specific requirements for our SMS messaging program.
1. Information We Collect
We may collect the following types of personal information when you interact with our services:
- Contact Information:
- Mobile phone number (for SMS messaging program).
- Email address (if provided through website forms or contact requests).
- Name or other identifiers (if voluntarily provided).
- Opt-In Data:
- Information related to your consent to receive SMS messages, such as date, time, and method of opt-in (e.g., website form, keyword opt-in, or QR code).
- Website Usage Data:
- Non-personal information such as IP address, browser type, device information, pages visited, and time spent on our website, collected via cookies or similar technologies.
- Other Information:
- Any additional information you voluntarily provide, such as feedback, survey responses, or inquiries submitted through our website or other communication channels.
We do not collect sensitive personal information (e.g., financial data, health information, or Social Security numbers) unless explicitly required and disclosed for a specific purpose.
2. How We Collect Information
We collect your information through the following methods:
- SMS Messaging Program:
- Website Opt-In: You provide your mobile phone number via a form on our website, explicitly consenting to receive SMS messages.
- Keyword Opt-In: You text a designated keyword (e.g., “JOIN”) to our short code or phone number to subscribe to our SMS program.
- QR Code or Paper Form: You scan a QR code or complete a paper form at an event or location, providing your phone number and consent.
- Website Interactions:
- Information is collected when you fill out forms (e.g., contact or subscription forms) or interact with our website.
- Cookies and similar technologies automatically collect usage data to improve user experience and analyze website performance.
- Direct Communications:
- Information provided when you contact us via email, phone, or other channels.
- Third-Party Analytics:
- We may use analytics tools (e.g., Google Analytics) to collect non-personal data about website usage, subject to their respective privacy policies.
All opt-in processes for SMS messaging require clear, affirmative consent, and you will receive a confirmation message detailing the program’s terms, including message frequency and opt-out instructions.
3. How We Use Your Information
We use your personal information for the following purposes:
- SMS Messaging Program:
- To send promotional messages (e.g., updates about products, services, or special offers).
- To send informational messages (e.g., event notifications or updates).
- To send transactional messages (e.g., confirmations or responses related to your interactions).
- Website and Service Operations:
- To respond to inquiries, provide customer support, and fulfill requests.
- To personalize your experience on our website.
- To analyze website usage and improve our services through aggregated, anonymized data.
- Legal and Compliance:
- To comply with legal obligations, such as maintaining records of opt-in consent for TCPA and 10DLC compliance.
- To protect our rights, property, or safety, or that of our users.
No mobile data or other personal information will be shared with third parties or affiliates for marketing or promotional purposes.
4. Message Frequency (SMS Program)
The frequency of SMS messages may vary depending on the program you opt into. Typically, you will receive no more than 5 messages per month. The exact frequency will be disclosed in the opt-in confirmation message.
5. Sharing and Disclosure of Information
We do not share, sell, rent, or disclose your personal information, including your mobile phone number, with third parties or affiliates for marketing or promotional purposes. Your information may be shared only in the following limited circumstances:
- Service Providers:
- We engage trusted service providers (e.g., SMS platform providers like Twilio or website hosting services) to perform functions on our behalf, such as delivering messages or hosting our website. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
- Legal Requirements:
- We may disclose your information if required by law, such as in response to a court order, subpoena, or other legal process.
- Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, but only with equivalent or stronger privacy protections.
- Aggregated or Anonymized Data:
- We may share non-personal, aggregated, or anonymized data (e.g., website usage statistics) with third parties for analytics or research purposes.
6. Opting Out
- SMS Messaging Program:
- You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. We will immediately cease sending further messages and remove your phone number from our active messaging list.
- Email Communications:
- You may opt out of email communications by clicking the “unsubscribe” link in any email or contacting us directly.
- Cookies:
- You can manage cookie preferences through your browser settings or our website’s cookie consent tool (if applicable).
You may also contact us at info@jacotoday.com to request removal from any communication list.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption of sensitive data (e.g., mobile phone numbers) during transmission and storage.
- Access controls to limit who can view or process your information.
- Regular security reviews to identify and address vulnerabilities.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to provide the services you requested or as required by law:
- SMS Program: Your mobile phone number and opt-in data are retained while you remain subscribed. If you opt out, we delete your information from our active messaging list within 30 days, unless retention is required for legal or compliance purposes.
- Website Data: Usage data (e.g., collected via cookies) is retained for up to 12 months for analytics purposes, unless you request deletion.
- Other Information: Contact information provided through forms or inquiries is retained for as long as necessary to fulfill your request or maintain our business relationship, unless you request deletion.
9. Your Rights
You have the following rights regarding your personal information:
- Access: Request information about the personal data we hold about you.
- Correct: Request corrections to any inaccurate or incomplete information.
- Delete: Request deletion of your personal information, subject to legal retention requirements.
- Opt-Out: Stop receiving SMS messages, emails, or other communications at any time.
To exercise these rights, please contact us at info@jacotoday.com. We will respond to your request within a reasonable timeframe, typically within 30 days.
10. Third-Party Links
Our SMS messages, website, or other services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any website or service you access via our links.
11. Children’s Privacy
Our services, including the SMS messaging program, are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided personal information, we will delete it immediately, unless we are legally obligated to retain it. If you believe we have collected information from a child under 16, please contact us at info@jacotoday.com.
12. International Data Transfers
If you are located outside the United States, please note that your personal information may be processed and stored in the United States, where our servers and service providers are located. We ensure that any international data transfers comply with applicable data protection laws, including appropriate safeguards where required.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised “Last Updated” date. If we make material changes, we will notify you via SMS, email, or a prominent notice on our website, as appropriate. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
JacoToday.com by Impact Digital
info@jacotoday.com
We are committed to addressing your inquiries promptly and transparently.